We'll gladly accept accept unworn, unwashed, or defective merchandise purchased at Buckeye Charm for return or exchange except jewelry and sale items.  Merchandise must be postmarked within 14 days of the confirmed delivery date.  Returns must be received in new condition-unwashed, unworn, unaltered, makeup free with the tags attached. You will be notified via email that the return of your original form of payment has been issued.  Original shipping costs are not refunded.

Jewelry and sale items are Final Sale.

If returning or exchanging via mail:

  • Fill out a return form completely. (Download Here)
  • Properly pack your items and ship them to 260 High Street Waynesville, OH 45068.
  • A refund of the items returned will be issued within 10 business days if items are accepted, otherwise you will be contacted.

If returning or exchanging via storefront:

Bring item(s) and order number in to receive refund or exchange.